What are the requirements for opening a Chick-fil-A franchise in the UK?

Opening a Chick-fil-A franchise in the UK requires a thorough understanding of the brand’s requirements, financial considerations, and operational guidelines. Chick-fil-A is a popular American fast-food chain known for its chicken sandwiches, and while the brand operates worldwide, it follows specific criteria for franchisees in different regions.

1. Franchise Application Process

To become a Chick-fil-A franchisee, you must follow a multi-step application process:

  • Initial Inquiry: Prospective franchisees need to express interest through Chick-fil-A’s official franchise portal. This involves filling out a questionnaire to determine basic qualifications.
  • Interview Process: If the application is successful, applicants are invited for interviews with Chick-fil-A’s franchise recruitment team. This is an extensive selection process to ensure that candidates align with the brand’s values and standards.
  • Training Program: Once selected, franchisees must attend Chick-fil-A’s training program. This includes both classroom training and on-site practical experience at one of the existing locations. The training typically lasts several weeks.

2. Initial Franchise Cost

The cost of opening a Chick-fil-A franchise in the UK is relatively lower compared to other fast-food franchise models. The following costs are typically involved:

  • Franchise Fee: Chick-fil-A’s franchise fee is significantly lower than other fast-food chains, with the initial fee being around £5,000 to £7,000.
  • Total Investment: The total investment required to open a Chick-fil-A franchise can range from £250,000 to £400,000. This includes expenses for property, equipment, renovations, and the purchase of necessary supplies.
  • Franchisee Financial Responsibility: Chick-fil-A’s franchise model is unique in that they retain ownership of the physical property. Franchisees are not required to invest in the building or equipment themselves, which significantly reduces the overall financial burden. The franchisee pays a lease fee to Chick-fil-A for the use of the property and equipment.

3. Ongoing Royalties and Fees

  • Royalty Fee: Chick-fil-A charges a royalty fee of approximately 15% of the restaurant’s gross sales. This is a standard fee in the industry, designed to cover ongoing support, marketing, and operational costs.
  • Marketing Fund Contribution: Franchisees are required to contribute a percentage (usually 5%) of their gross sales to a national marketing fund. This fund is used to promote the brand across the UK and internationally.

4. Qualifications and Experience

While Chick-fil-A does not require franchisees to have a formal background in the restaurant industry, they do prioritize candidates who exhibit certain personal qualities:

  • Strong Leadership Skills: Chick-fil-A looks for individuals with excellent management and leadership abilities, as they will be responsible for overseeing day-to-day operations, hiring staff, and ensuring customer satisfaction.
  • Commitment and Work Ethic: As a franchise owner, you will be expected to work full-time in the restaurant, often involving long hours and hands-on involvement in the operations.
  • Financial Stability: While Chick-fil-A does not require a huge upfront investment from its franchisees, applicants should still demonstrate financial stability to ensure they can manage the costs of operating the franchise.

5. Location and Property

  • Site Selection: Chick-fil-A selects and owns the property on which the restaurant is built. Franchisees do not need to worry about finding or purchasing a location. However, they must work with the company to select an appropriate site.
  • Restaurant Design: Chick-fil-A has a specific design for its restaurants, which includes the interior layout, kitchen setup, and signage. Franchisees are expected to adhere to these standards to maintain brand consistency.

6. Training and Support

  • Initial Training: Franchisees must attend Chick-fil-A’s rigorous training program, which includes extensive instruction on restaurant operations, staff management, inventory control, and customer service.
  • Ongoing Support: Once the franchise is open, franchisees receive ongoing support from Chick-fil-A’s corporate team. This includes marketing assistance, operational guidance, and access to training resources.

7. Commitment and Expectations

Chick-fil-A expects its franchisees to be fully committed to the business. The franchise model is not designed for absentee ownership. Franchisees are expected to be hands-on operators who actively manage the restaurant on a daily basis.


Disclaimer: No guarantee of accuracy. The details provided are based on general franchise guidelines, and terms may vary. It is always recommended to consult Chick-fil-A directly for the most current and specific requirements and details.

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